Our Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Since veterinary emergencies always receive top priority, the occasional appointment delay is inevitable. However, we make a sincere attempt to see each client on time.

To make an appointment for your pet, simply call (210) 696-1700.

Appointment Safety

We ask that all animals be placed on a leash or in pet carriers before entering the waiting room. Even though we attempt to make your pet feel comfortable during visits, some animals are uneasy about new people, new surroundings, and other animals. Restraining your pet in this way allows a margin of safety for both pets and people.

In addition, we require that all pet vaccinations be current. Maintaining positive preventive measures helps protect all of our animal and human friends.

Convenient Drop-Off Service

For your busy lifestyle, we offer drop-off service. This allows you to bring your pet in at your convenience, leaving him or her with us until seen by Dr. Powers. Usually, we will offer drop-off service sometime in the morning — perhaps before you go to work or take your children to school. Our doctor will either examine the patient in between appointments or at a time specifically reserved for admitted patients. Once the doctor is done, she will give you a call to review your pet’s diagnosis, suggested treatment, and to give you discharge instructions.

Visit our Contact Us page for location and business hours. We look forward to a long and happy relationship with you and your pet.